Delivery, Refunds & Returns

Delivery

I aim to post out orders the following day.
If an item ordered is not in stock, I will email you to discuss options.
Orders are sent using Royal Mail.
All prices include FREE P&P to addresses in the UK.
There is a charge of £5.00 towards P&P for destinations in Europe and a charge of £10.00 towards P&P for the rest of the world.

Cards orders for delivery in the Uk have FREE P&P for 5 cards or more.

A charge of £2.50 towards P&P for cards sent to Europe and a charge of £5.00 towards P&P for cards posted to the rest of the world.

Refunds and Returns

My aim is always for satisfied customers and I hope you will be happy with your purchase.
Please contact me if you intend to return the goods, stating the reason for return within 7 days of receipt.
Customers must take reasonable care of items to be returned, making sure they are securely packaged. A certificate of posting is recommended.
Returns are sent at the customers own expense. If the item is found to be faulty or damaged in the post any return costs will be refunded to you.
Once I have received the returned item I will initiate a refund, replacement of exchange.